Account & Billing
Managing API keys, seats, your subscription, invoices and billing details.
What payment methods are accepted?
We accept Visa, Mastercard and American Express, as well as PayPal, Apple Pay and Google Pay. Business and fleet accounts can also pay by bank transfer against monthly invoices for their usage and credit packages.
How do I manage my API keys?
API keys are created and revoked from the dashboard. You can issue separate keys per environment or per integration, rotate them at any time, and scope usage so each key draws from your shared credit pool. Revoking a key takes effect immediately.
How are invoices generated?
An invoice is produced automatically for each purchase and for monthly usage, and is available in the Billing section of your dashboard as a downloadable PDF. Business accounts can add company details and a VAT number so invoices are accounting-ready.
What is the refund policy?
Calls that fail to resolve or return incomplete data are not billed, and consumed credits are restored automatically. If a charged report appears inaccurate, contact support with the request ID and we'll review it case by case. Full details are on the Refund Policy page.
How do credit packages and subscriptions work?
You can pre-purchase report credits in volume at a reduced per-report cost, shared across every API key on the account, or run on a monthly plan. Credits do not expire, and you can cancel a subscription at any time from the dashboard with no cancellation fees.
Is my payment information secure?
All payments are processed through certified, trusted payment providers, and we never store your full card details. Transactions are protected with industry-standard encryption.
Still need help?
Our developer support team can help with authentication, integration and rollout. Send us your request ID and we'll get back to you as quickly as possible.