Terms of Use
The terms governing access to and use of the VIN Doc platform and API.
Last updated: August 2026
Article 1 - Definitions
In these Terms of Use (hereinafter "ToU"), the terms below have the following meaning:
- "Content": means all the elements making up the information present on the Site (texts, images, videos, software, algorithms, databases) and enabling its operation.
- "Publisher": means the company SRS MEDIA LTD, registered under number 207787318, whose registered office is located at Barzaritsa Street, 4A, ap.16, 1618 Sofia, Bulgaria.
- "Features": means all the features made available to Users via the Site.
- "Services": means the vehicle information reports and associated features offered via the Site.
- "Site": means the vin-doc.com website operated by the Publisher.
- "User": means any person accessing the Site and using its Features.
Article 2 - Purpose and acceptance
The purpose of these ToU is to define the conditions of access to and use of the Site by Users.
Use of the Site implies full and unreserved acceptance of these ToU. A User who does not accept the ToU must refrain from using the Site.
The version of the ToU in force is the one accessible on the Site at the time of consultation. The Publisher reserves the right to modify these ToU at any time. Modifications take effect upon their publication on the Site.
Article 3 - Legal notice
In accordance with Law No. 2004-575 of 21 June 2004 on confidence in the digital economy:
Publisher and owner: SRS MEDIA LTD, a company incorporated under Bulgarian law, registration number 207787318, registered office: Barzaritsa Street, 4A, ap.16, 1618 Sofia, Bulgaria. Contact: contact form available on the Site.
Host: Amazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109, United States - https://aws.amazon.com.
Article 4 - Description of the Services
4.1 Nature of the Services
The Site allows Users to access vehicle information reports, as part of a subscription defined by the Terms of Sale.
The Publisher strives to provide information that is as accurate as possible. However, the information present on the Site is provided for indicative purposes and is not exhaustive. The vehicle reports are based on data from third-party sources that the Publisher does not verify and whose accuracy or completeness it does not guarantee.
4.2 Validity period of reports
Each report is a snapshot of the data available on its generation date and is not subject to any automatic update. It has a validity period of one (1) month from that date.
Upon expiry of that period, the report is deemed expired and its content is no longer accessible from the User's account. It is the User's responsibility to download it in PDF format before that term if they wish to keep a copy.
The User may generate a new report for the same vehicle in order to obtain updated data, under the conditions and within the limits set out in the Terms of Sale.
Article 5 - Access to the Site
5.1 Conditions of access
Access to the Site is open to any User with Internet access. The costs related to the connection (equipment, Internet subscription) remain the sole responsibility of the User.
The User undertakes to access the Site with equipment in good working order, protected against viruses and equipped with an up-to-date browser.
5.2 Availability
The Site is in principle accessible 24 hours a day, 7 days a week. The Publisher nevertheless reserves the right to temporarily suspend access to the Site for maintenance or update reasons. As far as possible, the Publisher will inform Users of scheduled unavailability periods.
5.3 User account
Access to the Services requires the creation of an account. The User is solely responsible for the accuracy of the information provided during registration and undertakes to keep it up to date.
The User is solely responsible for the confidentiality and security of their login credentials. Any use of the account is deemed to be carried out by the User. In the event of loss, theft or suspicion of fraudulent use of their credentials, the User must inform the Publisher without delay via the contact form.
Article 6 - User conduct
The User undertakes to use the Site in a manner that complies with these ToU and the legislation in force. They shall refrain in particular from:
- using the Site in a way that harms its proper functioning or security;
- introducing viruses, malicious software or any unlawful content onto the Site;
- attempting to gain unauthorised access to the Publisher's computer systems;
- using the Site for unauthorised commercial solicitation purposes;
- systematically extracting data from the Site by automated means (scraping, robots, etc.).
Article 7 - Intellectual property
7.1 Publisher's rights
All the elements making up the Site (texts, images, graphics, logos, icons, software, databases, structure of the Site) are protected by the laws in force regarding intellectual property and constitute the exclusive property of the Publisher or its partners.
Any reproduction, representation, modification, publication, distribution or exploitation, in whole or in part, of these elements, without the prior written authorisation of the Publisher, is strictly prohibited and constitutes an infringement within the meaning of articles L.335-2 et seq. of the Intellectual Property Code.
7.2 Prohibitions
The User shall refrain from:
- copying, reproducing or distributing all or part of the Content of the Site;
- creating derivative works from the Content;
- modifying, translating, adapting or arranging the Content;
- disassembling, decompiling or reverse-engineering the Site.
7.3 Trademarks
The verbal and visual trademarks (logos) of the Publisher are protected. Their use without prior written authorisation is prohibited.
Article 8 - Liability
8.1 Publisher's liability
The Publisher undertakes to implement the means necessary for the proper functioning of the Site. However, it does not guarantee that the Site is free from errors or that it is accessible without interruption.
The Publisher cannot be held liable for:
- malfunctions related to the Internet network, the User's equipment or third-party software;
- indirect damages (loss of data, loss of opportunity, commercial prejudice) resulting from the use of or inability to use the Site;
- the content of third-party sites accessible via hypertext links present on the Site.
8.2 User's liability
The User is solely responsible for the use they make of the Site and the Services. They are also responsible for the protection of their computer equipment and their data.
Article 9 - Personal data
The Publisher processes Users' personal data in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the applicable data protection legislation.
The terms of collection, processing and retention of personal data are detailed in the privacy policy accessible on the Site.
The User has a right of access, rectification, erasure, restriction, portability and objection to the processing of their data, which may be exercised via the contact form.
Article 10 - Hypertext links
The Site may contain links to third-party sites. The Publisher exercises no control over these sites and disclaims all liability as to their content, their availability or their data protection practices.
Any hypertext link pointing to the Site from a third-party site requires the prior authorisation of the Publisher, which may be requested via the contact form.
Article 11 - Partial invalidity
If one of the clauses of these ToU is declared null or unenforceable, such invalidity shall not affect the validity of the other clauses, which shall continue to produce their effects.
The fact that the Publisher does not, at a given time, avail itself of a clause of these terms shall not be interpreted as a waiver of the right to invoke that clause subsequently.
Article 12 - Language
In the event of translation of these ToU, the French-language version shall prevail in the event of divergence of interpretation.
Article 13 - Applicable law and dispute resolution
These ToU are governed by the law of the European Union and, on a subsidiary basis, by Bulgarian law.
In the event of a dispute relating to the interpretation or performance of these terms, the parties undertake to seek an amicable solution prior to any legal action.
A User residing in the European Union may use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr.
Failing an amicable resolution, the dispute shall be submitted to the competent courts in accordance with the rules of ordinary law. For Users acting as consumers, the rules of territorial jurisdiction of their place of domicile apply in accordance with the regulations in force.
Article 14 - Support
The Publisher's technical team provides support from Monday to Friday, from 8 a.m. to 7 p.m. (Paris time), excluding public holidays, exclusively via the contact form available on the Site.
SRS MEDIA LTD - Barzaritsa Street, 4A, ap.16, 1618 Sofia, Bulgaria - No. 207787318
Questions about the legal terms?
Our team can clarify anything about your account, billing or API integration.